LEGAL INFORMATION
Refund Policy
Requests
Send refund or cancellation requests to ortarchi@cbu.ac.zm from the email used for registration, quoting your registration reference. A request is not approved until the Secretariat confirms it in writing.
Before the conference
For a cancellation received at least 30 days before the published conference start date, the Secretariat will assess the request and may refund the registration fee less any non-recoverable bank, transfer, or administrative charges. Requests received later may be declined because commitments for venue, catering, materials, and programme arrangements may already have been made.
Changes and cancellation by the organiser
If the conference is cancelled or materially rescheduled by the organiser, the Secretariat will communicate the available options, which may include transfer to the new date or a refund subject to unavoidable third-party costs and applicable law. Travel, accommodation, visa, and other costs arranged independently are the participant's responsibility.
Abstract submissions
Abstract submission is part of the conference review process and is not a separate paid product. Rejection or withdrawal of an abstract does not automatically cancel a paid registration; contact the Secretariat promptly if you need to discuss the related registration.
Contact
This policy should be confirmed by the organising institution against its final fee schedule and applicable law before launch. Questions can be sent to ortarchi@cbu.ac.zm.